Customer Testimonials
- 29-05-2009
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I cannot recommend Kevan and Hampsons highly enough. Prompt, efficient and dedicated service - what more can you ask for?
Oh yes, competitive charges!!
Alchem Industries has had previous problems with an IT service provider and realised that the future growth of our successful business was clearly only going to be as good as the IT competance and infrastructure given to us by the service provider.We had known Kevan of Hampsons IT from a previous incarnation and felt he had the qualities we were looking for - competance, integrety , honesty and the desire to be a part of our future expansion.
Having said all that it was still not an easy decision to switch because of perceived transition problems. I can only say that when the decision was made, the installation of the new server and 15 workstations was meticulously planned by Kevan to fall in a window of opportunity which occured over the Christmas period (when our office had minimum staffing levels).
Since then the IT within our organisation has functioned without any notable faults and Kevan has always been available either remotely or on site to answer any questions or issues raised by our staff.
If any potential client, thinking of making the change to Hampsons IT is undecided ,I would have only two words to say ' DO IT '!!!!
I was recommended to Hampsons IT in 2007 but unfortunately had just signed a contract with another company who had bought out my original computer engineer and I found myself tied until the end of December 2009.
When I started motoringlawyers.com in 2005 I used a local engineer who was ideal for our purposes and understood our need for immediate support should a problem arise.
All solicitors who are involved with motoringlawyers.com are based in different parts of England & Wales, although most of our administration is done from Altrincham, Cheshire. Consequently all information needs to be available 24/7 within our network. Our original engineer understood this, the people that bought him out didn’t.
In April this year, the time came for the reassessment of our contract and I was provided with an estimate for updated services and three alternative recommendations.
When I reviewed the estimate and recommendations I was concerned. I am not a computer expert – all we need is for the machinery to work without problems. The estimate I read didn’t feel right.
I had kept Hampsons IT’s phone number and telephoned for a comparative quote.
I am so glad I was recommended to Hampsons IT and delighted with the results of the first meeting I had with HampsonsIT and the service with which I have been provided ever since.
I was so impressed I gave notice of my contract with the other engineers and ended contact immediately even though we had six months to run.
Hampsons IT showed me what had not been done, what should be done and how my various machines could be improved and maintained.
The changeover was not painless. This was not due to the engineers’ actions but errors by the internet provider. However, HampsonsIT were determined not to fail and persevered throughout in order to perfect the service and performance of the computers. Our computers have now been stablised at a fraction of the cost of the estimate I was given in April from the other engineers. What is more, I am confident that the service with which I have been provided by Hampsons will continue – all their engineers are completely conscientious and obviously dedicated to providing fantastic service.
If you’ve read to the end of this testimonial you will realise that I heartily recommend that you contact HampsonsIT – I’m sure you will not be disappointed.
We are in the telecoms industry and whilst we felt we knew how to deal with a lot of in house issues we found that we had only scratched the surface. With Hampsons IT help we have managed to improve our system enormously. Hampsons IT are very informative and explain things in a clear and concise manner. On top of that they are really nice guys.
When i set my own business up 2 years ago, i got alot of work by word of mouth. But then people starting asking for images of my latest building job, which is when i thought i had better get a website so future customers could easily access these images which i could bluetooth from my phone.
The problem was i didnt know anything about how to do this or who to speak to regarding a website, i was told about Hampsons IT Solutions from a friend and gave Kevan a ring. He was very polite and proffessional, which puts you at ease straight away. I arranged to meet up with Kevan and go through the design and layout of my website, which was quite easy thanks to Kevans knowledge and expertise.
Within three days i had my design, website and e-mail address all set up, so i could let my customers see for themselves the work that we do. Also as i get new photos of new work i just e-mail them to Kevan and they are on the site within a day.
Because of the reliable service that Kevan provides, i recommended him to a friend of mine and he has now had his site set up.
We all know that IT is a vitally important part of any modern business, so it is extremely important to ensure that all of the IT systems and technologies work smoothly and effectively. I know that mine are in perfect order because HampsonsIT look after them for my business. I cannot speak highly enough of the service we have received to date: painless, efficient, perfectly tailored to the business needs and all at competitive prices. I would recommend HampsonsIT to any business owner, in the sure knowledge that they will be as equally impressed as I am.
Colin Albin - MD Stairway2
We are a new start up business and hence our budgets are tight with regards to our set up costs. I was given Hampsons IT details from our telecom's supplier Telecom Advance. I owe Dave Pugh the Managing Director a drink for the introdution!
Hampsons IT and specifically Kevan have been absolutely fabulous. Nothing is too much trouble and we have received some valuable training as well!
Perhaps more importantly we are up and running and well within budget!
This company comes well recommended and in my opinion it would be foolish for anyone not to speak to them if requiring any form of IT support or upgrade.
I only wish I'd come accross Hampsons IT many years ago!
Only recently switched to Kevan but what an improvement. Fast, efficient and cost effective.
Started using Hampsons just over 1 year ago on the recomedation of a friend He has done a great job on our website which was very dated, and it is now very eye catching Kevin is very proffesional always answers my questions and gives us a stirling service. He designed our web site and done a great job would recommend to other people.
We have been using Hampsons IT for about a year now and we are very happy that we changed provider. Nothing is too much trouble and Kevan is always at the end of the phone with a solution for any problem that may arise. He has made many improvements in the past year which has made the way we do things a lot faster. He is always friendly, punctual and has even come into the office on his day off. We would reccommend him to anyone!
Great service and very professional, Hampsons IT Solutions have now been added to my supplier list - Thanks Kevan!
I was introduced to Hampson IT by my tele comms provider and I would highly recomend them I would not hesitate to use them again . Prompt knowlagable and professional. Kevin resolved a 3month old server issue in around an hour .
will be keeping this contact number I may need to use it again
Grahame Smith
(Operations Director )
Having recently fallen into major difficulties with our business internet permissions and connectivity, Hampsons IT came to our rescue. The service we received was nothing short of excellent. Every demand was adhered to and we now have faster connectivity than ever before! There is no doubt that we would recommend Hampsons to any business in need of first class IT support. These guys know their onions! Fantastic job Kevan. Brad @ Yates